Low Level Concerns

At Winston’s Place we are committed to safeguarding children and promoting their welfare at all times.

This policy applies to all concerns (including allegations) about members of staff, including students, volunteers, agency staff and contractors.

We recognise that early identification and prompt, proportionate management of concerns about adults working with children is critical to effective safeguarding. This policy addresses concerns that do not meet the harm threshold, as defined in Keeping Children Safe in Education, but which may indicate a need for early intervention or support.

We recognise the importance of responding to all concerns in a timely, fair and transparent manner to safeguard children and maintain professional standards.

Concerns may arise through, for example:
• Suspicion
• Complaint
• Disclosure made by a child, parent or other adult within or outside the nursery
• Information identified during pre-employment vetting checks or supervision

All concerns, no matter how small, will be taken seriously and responded to appropriately.

Definition of ‘low-level’ concerns

The term ‘low-level’ concern is any concern – however minor it may appear – that an adult working in, or on behalf of, the nursery may have acted in a way that:
• Is inconsistent with the staff code of conduct, including inappropriate conduct outside of nursery
• Does not meet the harm threshold or is otherwise not considered serious enough to consider a referral to the local authority designated officer (LADO).

The behaviour of the staff, student or volunteer may not relate directly to a particular child or children but may raise an issue or issues of concern with respect to safeguarding a child/children. This may potentially call into question the adult’s suitability to work with children.


Examples of such behaviour could include, but are not limited to:
• Being overly friendly with children
• Having favourites
• Taking photographs of children on their mobile phone
• Engaging with a child on a one-to-one basis in a secluded area or behind a closed door
• Using inappropriate sexualised, intimidating or offensive language.

The list is not exhaustive. Professional judgement will always be applied.

Sharing low-level concerns

We recognise the importance of creating a culture of openness, trust and transparency to encourage all staff to share low-level concerns so that they can be addressed appropriately.

We create this culture by:
• Ensuring all staff are clear about what appropriate behaviour is, and are confident in differentiating expected and appropriate behaviour from concerning, challenging or inappropriate behaviour, in themselves and other adults
• Having clear policies and procedures
• Empowering staff to share any low-level concerns
• Empowering staff to self-refer
• Addressing unprofessional behaviour and supporting the individual to correct it at an early stage
• Providing a responsive, sensitive and proportionate handling of such concerns when they are raised
• Helping to reflect on and identify any weakness in the nursery safeguarding procedure.

A low-level concern about a member of staff should be reported to the Designated Safeguarding Lead (DSL) and the manager following the nursery Safeguarding children and child protection procedures. Staff should use the nursery Low-Level Concerns Reporting Form (below).

Responding to low-level concerns
• If the concern is raised via a third party, the DSL/manager will collect evidence where necessary by speaking directly to the staff who raised the concern, unless it has been raised anonymously, regardless of whether a written summary or low-level concerns form has been provided
• If the staff member who raises the concern does not wish to be named, then the nursery should respect that person’s wishes as far as possible. However, there may be circumstances where the staff member who raises the concern will need to be named (for example, where it is necessary in order to carry out a fair disciplinary process) and, for this reason, anonymity should never be promised to members of staff who share low-level concerns. Where possible, we will encourage staff to consent to be named, as this will help to create a culture of openness and transparency
• The DSL/manager will speak to any potential witnesses, unless advised not to do so by the LADO/other relevant external agencies, where they have been contacted
• The DSL/manager will speak to the staff member about whom the low-level concern has been raised, unless advised not to do so by the LADO/other relevant external agencies, where they have been contacted
• The DSL/manager will use the information collected to categorise the type of behaviour and determine any further action, in line with our staff Code of conduct

Decision making and escalation

Following review:
• Concerns meeting the harm threshold will be referred immediately to the LADO
• Concerns requiring external advice may be discussed with the LADO
• Concerns suitable for internal management will be addressed through safeguarding support, supervision and/or disciplinary procedures

Safeguarding action will always take precedence over employment process.

Record keeping

All low-level concerns will be recorded in writing. In addition to details of the concern raised, records will include the context in which the concern was raised, any action taken and the reasons for decisions and action taken.

Records will be:
• Reviewed so that potential patterns of concerning, difficult or inappropriate behaviour can be identified
• Retained at least until the volunteer, student or staff leaves employment at the nursery
• Kept confidentially, held securely and comply with Data Protection Act 2018 (DPA 2018) and UK GDPR procedure.

Reviewing low-level concerns

When reviewing records of low-level concerns, patterns of concerning, challenging or inappropriate behaviour may be identified. When this occurs, the DSL/manager will decide on a course of action, which may include:
• Disciplinary investigation and/or proceedings
• Management advice, including recommendations for training
• Referral to the LADO (where a pattern of behaviour moves from a concern to meeting the harm threshold).

Pre-employment references

We will not include low-level concerns in references unless:
• The concern (or group of concerns) has met the threshold for referral to the designated officer at the local authority (LADO) and is found to be substantiated
and/or
• The concern (or group of concerns) relates to issues which would be included in a reference, such as misconduct or poor performance.

This ensures fairness, transparency and compliance with safer recruitment guidance